Evil Avatar  




Go Back   Evil Avatar > Daily Gaming News > News Items

» Sponsored Links


» Recent Threads
PlayStation Plus Free...
Last post by ElektroDragon
Today 12:07 PM
3 Replies, 213 Views
Over 4.6 Million...
Last post by actusoul
Today 12:02 PM
11 Replies, 555 Views
Firefall - Launch Trailer
Last post by Anemone
Today 11:57 AM
6 Replies, 501 Views
METAL JESUS ROCKS!: All...
Last post by lockwoodx
Today 11:55 AM
58 Replies, 1,730 Views
Announcing EA Access for...
Last post by Rommel
Today 11:33 AM
41 Replies, 1,409 Views
Deadpool Test Footage
Last post by VenomUSMC
Today 10:21 AM
26 Replies, 1,352 Views
Call of Duty: Advanced...
Last post by karaliusbronius
Today 10:11 AM
4 Replies, 584 Views
Sharknado 2 Tonight
Last post by BeardedSonOfNel
Today 09:44 AM
0 Replies, 141 Views
» Promotion


Reply
 
Thread Tools
Old 03-20-2012, 04:30 PM   #1
randir14
Subscriber
 
randir14's Avatar
 
Join Date: Aug 2005
Posts: 6,462
Amazon Offering Refunds for Mass Effect 3


Quote:
A recent post on the Bioware forums discusses a gamer who was unsatisfied with the ending and the general experience of Mass Effect 3, and was issued a full refund from Amazon.com, despite the game being opened. Being slightly skeptical, we decided to contact Amazon directly for the real scoop.

We first spoke with an Amazon representative on chat support, and after a very long pause, were directed to call Amazon’s customer service line.

Using the order of Mass Effect 3 we placed for one of our contest winners as a reference point, we told the Amazon rep we were completely unsatisfied with the game, and made clear that it was not Amazon’s fault; instead, we conveyed that it was the developer’s fault.

After another lengthy pause, Amazon told us they would “issue a full or partial refund if you are not satisfied with the quality of Mass Effect 3, and it is the developer’s fault.” Upon Amazon’s receipt of the game, it would then be sent to the return department for evaluation, and it must be returned within 30 days of purchase. We want to emphasize that Amazon did not promise a full refund, but they did promise, at the very least, a partial refund. And this was for the PC version of the game, and we made sure they knew it was open and had been played.
Read the rest on Video Game Writers.
randir14 is offline   Reply With Quote
Old 03-20-2012, 04:39 PM   #2
dirtbag
野郎
 
dirtbag's Avatar
 
Join Date: Apr 2005
Location: 六本木 (七月から)
Posts: 1,013
Quality of the ending aside, if you finished the game (thus playing through the entertainment value of the product), asking for a refund is a bit ridiculous. If the game was bug-ridden or otherwise not fully fu criminal, that would be something different.
__________________
Xbox Live: Prosdan
PSN: Ogotai74

http://diplodan.wordpress.com/
dirtbag is offline   Reply With Quote
Old 03-20-2012, 05:01 PM   #3
Agnostic Pope
Evil Dead
 
Agnostic Pope's Avatar
 
Join Date: Jan 2010
Posts: 16,445
Blog Entries: 22
"Amazon told us they would “issue a full or partial refund if you are not satisfied with the quality of Mass Effect 3, and it is the developer’s fault.”
"Read the rest at Videogame writers"

Hahahahaha.

Nuff said the whole story leading up to the ending was fucking ridiculous. (ME3 anyway)
__________________
Quote:
Originally Posted by gzsfrk View Post
Another golden AP quote. :)
Quote:
Originally Posted by Metal Jesus View Post
You sir, are my fucking hero!
Agnostic Pope is offline   Reply With Quote
Old 03-20-2012, 05:02 PM   #4
montemuscle1970
Evil Dead
 
Join Date: Apr 2005
Location: Mass
Posts: 263
I haven't taken the plunge on this game yet, but I can't imagine something having such a bad ending, that any of the companies would willing refund your money.

Like dirtbag said, unless there was something wrong with the product physically, or it didn't perform correctly, you shouldn't get a refund because you didn't like the end of a story.

The movie business would be bankrupt...instead they charge 14 dollars a ticket to watch their crap!
__________________
Quote:
Originally Posted by LoTECH View Post
Yo, Fuck this noise!
Quote:
Originally Posted by presage View Post
I'd like to go see PETA throw blood all over some native American's for wearing animal fur.
montemuscle1970 is offline   Reply With Quote
Old 03-20-2012, 05:12 PM   #5
Thin_J
Evil Dead
 
Join Date: Mar 2005
Location: Union, Kentucky
Posts: 502
I finished the game and thought the ending was a terrible disappointment and still think this is goddamn pathetic. You played the game. You don't deserve a refund because you didn't like the last ten minutes.
Thin_J is offline   Reply With Quote
Old 03-20-2012, 05:27 PM   #6
Tolgar
Evil Dead
 
Tolgar's Avatar
 
Join Date: Dec 2006
Location: RI
Posts: 595
Only game I remember in recent memory that deserves full refunds was Sword of the Stars 2. That game's been out for 6 months and it STILL doesn't work right.
Tolgar is online now   Reply With Quote
Old 03-20-2012, 05:54 PM   #7
Orphiuchus
Evil Dead
 
Orphiuchus's Avatar
 
Join Date: Mar 2005
Location: Queen Creek, Arizona
Posts: 3,935
Quote:
Originally Posted by Tolgar View Post
Only game I remember in recent memory that deserves full refunds was Sword of the Stars 2. That game's been out for 6 months and it STILL doesn't work right.
Saints row 3. Still getting 15 fps while driving on a top end system, they keep promising a fix but no sign of it even as the 3rd dlc releases.
__________________
USMC
Orphiuchus is offline   Reply With Quote
Old 03-20-2012, 05:55 PM   #8
Metal Khaos
Evil Dead
 
Metal Khaos's Avatar
 
Join Date: Dec 2005
Location: New Jersey, USA
Posts: 915
Blog Entries: 1
I didn't really like how they presented the ending, but I wouldn't go that far. I still enjoy the rest of the title. Are there dissapointments? Yeah. I enjoyed the rest of the game plenty. Especially the multi player.
Metal Khaos is offline   Reply With Quote
Old 03-20-2012, 06:01 PM   #9
BeardedSonOfNel
Evil Dead
 
BeardedSonOfNel's Avatar
 
Join Date: Jun 2010
Location: MN/WI
Posts: 2,135
Blog Entries: 6
I've got to say Amazon has always (for me) had great customer service. I had bought two different phone cases. They sent me an email to do a survey. I said I didn't like the first one I bought (I wasn't going to return it because there wasn't anything wrong with it), and they sent me a refund. Didn't even ask for it back.

During Christmas they messed up an order. I emailed them, and they called me. I don't think I've ever had an online store call to help me.
__________________
None are more hopelessly enslaved than those who falsely believe they are free. – Goethe
BeardedSonOfNel is offline   Reply With Quote
Old 03-20-2012, 06:04 PM   #10
LoTECH
Evil Dead
 
LoTECH's Avatar
 
Join Date: Jul 2010
Location: Outside your bedroom window...
Posts: 2,194
Blog Entries: 1
This is flagrant abuse of the system. There is nothing technically wrong with the game, in gameplay or story.
You don't like the end, so you ask for your money back?
__________________
LIVE/PSN:LoTECH
A hit with the ladies since the 1980's.
LoTECH is offline   Reply With Quote
Old 03-20-2012, 06:07 PM   #11
Agnostic Pope
Evil Dead
 
Agnostic Pope's Avatar
 
Join Date: Jan 2010
Posts: 16,445
Blog Entries: 22
So did you enjoy your ending that basically told you..."the dlc is coming with the whole other half of the story sorry you were dreaming most of it though lulz"?
__________________
Quote:
Originally Posted by gzsfrk View Post
Another golden AP quote. :)
Quote:
Originally Posted by Metal Jesus View Post
You sir, are my fucking hero!
Agnostic Pope is offline   Reply With Quote
Old 03-20-2012, 06:07 PM   #12
SaintBlitzkrieg
On Hiatus For Awhile
 
SaintBlitzkrieg's Avatar
 
Join Date: Oct 2010
Location: WI
Posts: 5,770
Now this is just fucking stupid. I am sorry, but you paid and played... no returns
__________________
Learned that the EvAv community... hates EVERYTHING!
SaintBlitzkrieg is offline   Reply With Quote
Old 03-20-2012, 06:09 PM   #13
Agnostic Pope
Evil Dead
 
Agnostic Pope's Avatar
 
Join Date: Jan 2010
Posts: 16,445
Blog Entries: 22
sigh...

If Amazon wants to refund a game based on customer satisfaction more power to them.
__________________
Quote:
Originally Posted by gzsfrk View Post
Another golden AP quote. :)
Quote:
Originally Posted by Metal Jesus View Post
You sir, are my fucking hero!
Agnostic Pope is offline   Reply With Quote
Old 03-20-2012, 06:09 PM   #14
Emabulator
iBlood Donor
 
Emabulator's Avatar
 
Join Date: Feb 2005
Location: The Garden State
Posts: 17,168
Blog Entries: 50
What a dickhead. Just because Amazon has great customer service does not mean it's a good idea to abuse it.
Emabulator is online now   Reply With Quote
Old 03-20-2012, 06:11 PM   #15
Agnostic Pope
Evil Dead
 
Agnostic Pope's Avatar
 
Join Date: Jan 2010
Posts: 16,445
Blog Entries: 22
I wish I could have done that with MY copy of Bioshock 2...
__________________
Quote:
Originally Posted by gzsfrk View Post
Another golden AP quote. :)
Quote:
Originally Posted by Metal Jesus View Post
You sir, are my fucking hero!
Agnostic Pope is offline   Reply With Quote
Old 03-20-2012, 06:43 PM   #16
ElfShotTheFood
Evil Dead
 
Join Date: Sep 2007
Posts: 2,350


And gamers wonder why no one takes them seriously.
ElfShotTheFood is offline   Reply With Quote
Old 03-20-2012, 06:54 PM   #17
Agnostic Pope
Evil Dead
 
Agnostic Pope's Avatar
 
Join Date: Jan 2010
Posts: 16,445
Blog Entries: 22
http://www.amazon.com/gp/help/custom...g=vidgamwri-20
__________________
Quote:
Originally Posted by gzsfrk View Post
Another golden AP quote. :)
Quote:
Originally Posted by Metal Jesus View Post
You sir, are my fucking hero!
Agnostic Pope is offline   Reply With Quote
Old 03-20-2012, 07:10 PM   #18
Mantooth
Evil Dead
 
Join Date: Feb 2006
Location: Indianapolis
Posts: 706
Quote:
Originally Posted by ElfShotTheFood View Post

And gamers wonder why no one takes them seriously.
One Dbag on a forum = all gamers?
__________________
Gamertag: Mantooth
Mantooth is offline   Reply With Quote
Old 03-20-2012, 07:53 PM   #19
Technidon
Evil Dead
 
Technidon's Avatar
 
Join Date: Oct 2010
Location: ABQ,NM
Posts: 396
Quote:
Originally Posted by ElfShotTheFood View Post


And gamers wonder why no one takes them seriously.
LOLZ that was awesome!!! But so true.... I mean there are other games to complain about where they dont work rather then them working without bugs to get a refund..... (looks @ crysis2 on the shelf) if you want to hear about a broken game just PM me and I will tell you the troubles of that POS and SLI.....
__________________
PC!!! The only format that will allow for me to still play my nintendo games with out having to pay for them over again!!
Technidon is offline   Reply With Quote
Old 03-20-2012, 09:37 PM   #20
BeachGaara
Evil Dead
 
Join Date: May 2009
Posts: 1,575
In the immortal words of Cris Carter:

C'mon man!
BeachGaara is offline   Reply With Quote
Reply

Tags
amazon, bioware, douchebaggery, mass effect 3

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -7. The time now is 12:14 PM.